Privacy Policy
Effective Date: March 28, 2026, Last Updated: March 2026
Your Privacy Matters
Dr. Nancy Vanderheide is committed to protecting the privacy of everyone who visits this website. This Privacy Policy explains what information is collected when you use nancyvanderheide.com, how that information is used, and what rights you have regarding your personal data.
Please read this policy carefully. By using this website, you agree to the practices described here.
Who This Policy Applies To
This policy applies to all visitors to nancyvanderheide.com, including those who submit inquiries through the contact form, browse the site, or interact with any content on these pages.
What Information Is Collected
Information You Provide Directly
When you fill out the contact form on this website, you may provide:
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Your name
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Your email address
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Your phone number
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A brief description of what brings you to therapy
This information is submitted voluntarily. You are never required to provide it.
Information Collected Automatically
Like most websites, this site may collect certain technical information automatically when you visit, including:
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Your IP address
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Browser type and version
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Pages visited and time spent on each page
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Referring website (how you found this site)
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Device type (desktop, mobile, tablet)
This information is collected through standard web analytics tools (such as Wix Analytics and/or Google Analytics) and is used solely to understand how visitors use the site and to improve its content and accessibility.
Cookies
This website uses cookies — small text files stored on your device — to support basic site functionality and analytics. You may disable cookies through your browser settings, though doing so may affect how certain features of the site function.
How Your Information Is Used
Information collected through this website is used only for the following purposes:
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To respond to your inquiry about therapy services
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To determine whether Dr. Vanderheide's practice may be a good fit for your needs
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To improve the website's content, structure, and accessibility
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To comply with applicable legal obligations
Your information is never sold, rented, or shared with third parties for marketing purposes.
Important Notice Regarding Confidentiality
This website and its contact form are not confidential and are not covered by HIPAA.
HIPAA (the Health Insurance Portability and Accountability Act) protections apply to protected health information exchanged within an established therapeutic relationship — not to general inquiries submitted through a public website contact form.
If you are an existing client, please do not submit sensitive clinical information through this contact form. Use the secure communication channels provided to you directly by Dr. Vanderheide's office.
If you are not yet a client, please be aware that any information you submit through the contact form is transmitted over the internet and should not include sensitive personal or medical details.
California Privacy Rights (CCPA)
As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information is collected about you and how it is used.
The right to delete personal information that has been collected, subject to certain exceptions.
The right to opt out of the sale of your personal information. This website does not sell personal information.
The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact Dr. Vanderheide's office directly using the contact information at the bottom of this page. Requests will be responded to within 45 days as required by law.
Data Retention
Information submitted through the contact form is retained only as long as necessary to respond to your inquiry and determine whether to establish a therapeutic relationship. If no therapeutic relationship is established, inquiry information is not retained beyond the period necessary to complete that determination.
Website analytics data is retained in accordance with the default retention settings of the analytics platforms used (typically 26 months for Google Analytics).
Third-Party Services
This website is hosted on Wix.com. Wix may collect certain technical data as part of hosting and operating the site. Please refer to Wix's own Privacy Policy at wix.com/about/privacy for details on their data practices.
This site may also use Google Analytics to understand visitor behavior. Google's privacy practices are governed by Google's Privacy Policy at policies.google.com/privacy.
Dr. Vanderheide does not control the data practices of these third-party platforms and is not responsible for their privacy policies.
Children's Privacy
This website is not directed at children under the age of 13, and no information is knowingly collected from children under 13. If you believe a child has submitted information through this site, please contact the office immediately so it can be deleted.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in law, technology, or practice. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of the website following any update constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or wish to exercise your California privacy rights, please contact:
Dr. Nancy Vanderheide Los Angeles, California
nancyvanderheide@yahoo.com | 310-859-7849